Independent Automotive Repair facilities are now more than ever required to stay on the leading edge of management practices, policies and procedures through training. The PROShop Manager program will place you on that leading edge, through a series of comprehensive SHOP IMPROVEMENT PROGRAM (SIP) training seminars, which evolve later into NAPA PROSHOP PERFORMANCE Groups. These seminars put you in a position to benefit from the tremendous opportunities, available to you and your business, in the automotive repair industry.
Shop Improvement Program (SIP) Training
In this course we will:
Provide Service Advisors with the organizational tools & skills to operate a highly efficient & profitable repair facility Provide a true and accurate Service Advisor job description Present & write profitable work orders Provide advanced selling techniques, word usage, and communication skills Introduce the WOW factor Help you to understand and recognize your customer’s needs Help you to sell the benefits of your facility Absolute money back guarantee - if the participant does not find value in the training provided they will not be charged. They simply return all materials provided and we reimburse all monies paid.
Fee:$995.00 per attendee (+ GST).
Special Pricing available for NAPA Sales Reps. Please contact us for more information
Attain specific Automotive Management skills for you and your staff without expensive training costs on a per person basis, and realize the true potential of your repair facility. Enjoy the camaraderie of other shop owners in your market area and learn your real competition is not all the other independent shops in your area.
Repair facilities like yours come together every month to receive training, solve concerns affecting their business, implement solutions and take better care of their customers.
In these performance groups we will:
Analyze your business on a monthly basis and look for the most lucrative areas of opportunity to increase profits and lower stress.
Provide a proven tool to help stay on track and implement solutions.
Encourage you to go at your own pace and only implement what you believe will work for you in your facility and area.
Provide advanced training for you and your staff in the evenings at no extra charge.
Provide training on Service Advisor skills, time management, shop systems and procedures, and marketing programs.
Encourage you to implement solutions only when you see how the solution will benefit the customer, employees and of course you the owner.
All first time shops may attend their first performance group at no cost. This way the shop can see what the group is all about before committing
Commitment:
Three months at a time. After any three month interval you can choose not to continue.
Fee:
$295.00 per facility (+ taxes). No limit of attendees per facility
Time:
Varies by location
When:
Once a month, ten times per year. Excludes July & August.
NAPA sponsors and supports these ProShop Manager Performance Groups facilitated by T.A.C.T. Inc (Total Automotive Consulting & Training). If you are interested, or have any questions, please contact us at (866) 489-8228 or email us from our contact page.
